Error: “Error Getting Posts”

Last Updated: 3 years ago

If your native app is giving you an “Error Getting Posts”, there may be an issue with the authentication of your user account that is breaking the API connection to the database. Try these steps to fix it:

  1. Sign out of your user account. You should find a Log Out button in the side menu.
  2. Quit out of your application entirely. (Here’s how to do it on iOS)
  3. Re-Open your app and visit the page that was returning the error.
  4. Sign back into the app.

If the above steps didn’t do the trick, you should let us know by submitting a support ticket or reaching out to us via chat.

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