Changing Account Email Addresses

Last Updated: 2 months ago

Every once in a while, you need to be able to change the email addresses associated with your Digital Church account or your website or app. In this article, we’ll talk about the various email addresses you might be using and how to change the address for each one.

Admin Email Account

The most important email address in your account is your Administration Email Address. This may be different from the Administrator user account you use to access your dashboard. To update the Administration Email Address, log into the dashboard and visit Settings > General.

Form Notification Emails

By default, most of the form notifications will deliver to the Admin email mentioned above. Those notifications use a merge tag that automatically changes {admin-email} to the value in the Administrative Email Address field. Form notifications can go to any email you specify though, so you may need to review or change who is receiving email notifications from completed form entries.

To view the email addresses for form notifications, log into the dashboard and visit the Forms page. Click on Notifications (hover over Settings) for each form and check each notification.

Note: Make sure you are using for the From Email. Unless we have specifically authorized your domain to send email from our server, you will not be able to use your own domain as the sender. If you’d like us to set that up for you, just reach out to us via chat and we will be glad to help.

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